Standard Bank’s directors talk about what they’re doing to improve the service, implement change, find solutions and deliver service that is consistent, memorable and number one in all aspects. They know the importance of keeping service personal but professional and anticipating the needs of our customers and reaching their expectations. Watch the video to learn more.
Standard Bank is all about new beginnings, endless opportunities and helping you get from where you are to where you want to be.
We’re here for you to help realise all your dreams and aspirations – we’re passionate about changing lives and moving you, and South Africa, forward.
For every one of your life’s milestone and big decisions, we have a financing solution that eases the journey. Be it buying your first home or car, starting a small business, attending your dream university, planning the perfect wedding or starting a family.
Last year Standard Bank provided R50-billion in loans to thousands of South Africans. Our new advert shows just how R50-billion in loans is more than just a number: it’s a way to change lives.
Shot in Montague in Western Cape province, this ad is a story of a typical South African street, one we all know. A street where you’ll see someone running a small business, someone moving in to their new home, someone going to varsity for the first time.
It’s about human stories, emotions, successes and moving forward.
We give you a behind the scenes look at the service received by Standard Bank's customers who agreed to go undercover and allowed us to film their banking experience.
Customers explain how we're helping to deal with challenges face to face and going extra lengths to deliver on our promise.
We're striving for a 5-star rating for service. This is what we're doing in South Africa to make it happen.
Some of our leaders give their take on the challenge of providing great service.
We interviewed a few of our customers to hear their thoughts on our service.